• June 22 - 24, 2021
  • Cleveland, OH

2020 Exhibitor Manual

General Show Information

Shipping/Move-In & Move-Out

I AM DRIVING AND UNLOADING EVERYTHING BY MYSELF IN MY PRIVATELY OWNED VEHICLE (POV)- Defined as cars, pick-up trucks, vans, and other trucks primarily designed for passenger use and no larger than a Ford Econoline Van.  Vehicles containing more than 300 lbs. of materials, straight trucks, bobtail, contract carriers and vehicles with trailers are NOT considered POV’s.

General Contractor – Shepard Discount Pricing Order Deadline – April 29th, 2020

Shepard Exposition is the Official General Contractor of FASTENER FAIR 2020 and will maintain a full staff on-site at the Exhibitor Service Center during set-up, show days and dismantling.  All other official show contractors will also be set up in this area as well.  All inquiries regarding booth services and orders should be made at the Exhibitor Service Center, including booth furnishings, labor, freight, utilities, and special show services. Exhibitors who have ordered labor are asked to check-in at this desk when they are ready to install their exhibits. The person in charge of your exhibit should carefully inspect and sign for all work order forms.

Exhibitor Appointed Contractor Deadline: April 17, 2020

Charlotte Convention Center Discount Pricing Order Deadline –April 24th , 2020

Vendor Forms and Deadlines

WHAT TO DO AND WHEN TO DO IT

Click the appropriate links under the "Contractor Type" to be redirected to the forms and/or contractor website for more information.  Double-check the dates for these services by going to the forms in this manual. Show Management will not be held accountable for any misprints to any of the dates that are listed below. The responsibility lies with the exhibitor.

Note the April 24, 2020 deadline - completing these early can save you up to 30%

Shepard Exposition is the Official General Contractor of FASTENER FAIR 2020 and will maintain an Exhibitor Service Center during set-up, show days and dismantling.  All other official show contractors will also be set up in this area as well.  All inquiries regarding booth services and orders should be made at the Exhibitor Service Center, including booth furnishings, labor, freight, utilities, and special show services.

Notice To Exhibitors Regarding Non-Official Contractors

The companies listed below have been appointed as the only Official Contractors providing the stated services for this event.  Show Management carefully considers the selection of Official Contractors based on quality of service, variety of products, price, and reputation. Since these contractors frequently work on more than one show with us, they value the business of our customers and provide quality products and services.

Some companies may misrepresent themselves as being an official contractor so PLEASE be sure to check the list in the exhibitor manual or give us a call.   

Things to watch for if you are considering the services of a non-official contractor are hidden charges for material handling, labor, and shipping that you might not pay otherwise (for example on carpet rental), control over delivery time, availability during move-in and leverage if something goes wrong.   

Also be advised that non-official contractors will need to abide by the Exhibitor Appointed Contractor procedures, provide insurance certificates, etc. in order to gain access to the Show Floor. 
General questions?  Contact us or call (877) 271-6789.

I NEED TO ORDER…

Audio Visual

CONTRACTOR: PSAV

DISCOUNT DATE: May 4, 2020

CONTACT: 704-339-6184

Booth Cleaning

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

Business Center - UPS Store

CONTRACTOR: CHARLOTTE CC

DISCOUNT DATE: NA

CONTACT: 704-339-6036

Carpet

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

Catering

CONTRACTOR: CHARLOTTE CC

DISCOUNT DATE: April 27, 2020

CONTACT: 704-339-6033

Computers/Office Equipment

CONTRACTOR: PSAV

DISCOUNT DATE: May 4, 2020

CONTACT: 704-339-6184

Domestic Shipping

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

International Shipping

CONTRACTOR: Phoenix Logistics

DISCOUNT DATE: TBD

Electrical

CONTRACTOR: SMART CITY

DISCOUNT DATE: April 24, 2020

CONTACT: 888-446-6911

Exhibitor Insurance

CONTRACTOR: Buttine Underwriters

DISCOUNT DATE: PLEASE SEE FORM

CONTACT: 800-964-4454

Furnishings

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

General Contractor

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

Hanging Signs Rigging

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

Internet

CONTRACTOR: SMART CITY

DISCOUNT DATE: April 24, 2020

CONTACT: 704-339-6706

Labor

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

Material Handling

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

Photo and Video

CONTRACTOR: Oscar & Associates

DISCOUNT DATE: TBD

Plumbing

CONTRACTOR: SMART CITY

DISCOUNT DATE: April 24, 2020

CONTACT: 888-446-6911

Rental Exhibits

CONTRACTOR: SHEPARD

DISCOUNT DATE: April 29, 2020

CONTACT: 404-720-8600

Security Guards

CONTRACTOR: Citadel Security

DISCOUNT DATE: TBD

Telephone

CONTRACTOR: SMART CITY

DISCOUNT DATE: April 24, 2020

CONTACT: 704-339-6706

COVID-19 Warning

An inherent risk of exposure to COVID-19 exists in any public place where people are present. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. You must follow all posted instructions while attending the Event.
By participating in the Event you voluntarily assume all risks related to exposure to COVID-19.